Delivery Options

With a range of flexible delivery and collection options we make it easy for you to receive your order when and where you need it

Orders are delivered usually within 2 – 3 working days, For goods purchased online via our website.

For all returns please obtain a returns authorization number by contacting us.

Cybercats will provide a return note, which must be sent back with the returned goods.

Cybercats will be unable to process any returns unless the goods are accompanied by a return note.

We reserve the right to charge a handling charge.

Once you have your returns note, you can either drop off the goods at a Cybercats branch or send the goods back by post or carrier to:

Cybercats LTD

20 Bull Lane

London

N18 1SX

For your own protection we recommend you send the parcel using a delivery service that insures you for the value of goods and requires a signature for proof of delivery (e.g. Royal Mail Recorded/Special Delivery). If returning to our branch network we recommend you get a signature.

You will be advised whether the products will be exchanged, repaired, credited or refunded.

We reserve the right to charge a handling charge.

You can drop off the goods at branch, for your own protection we recommend you get a proof of delivery (signature) when you drop the goods off or when we collect from you. Our branch network will issue you with a copy of a returns note.

You will be advised whether the products will be exchanged, credited or refunded.